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Subscription cancellation and uninstallation question?
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SomeT Offline
Member

Post: #1
Subscription cancellation and uninstallation question?
I have uninstalled Esenthel on Windows 10 by deleting the folder on the c:/ drive, is this the correct way?

I have cancelled my subscription by the method of cancelling the agreement on paypal.

On esenthel.com I unticked the subscription box but if I refresh the page, or go back into the main store my subscription is still ticked and active, see:

https://i.gyazo.com/3f8cdecccb63c2a893a5...d8ea25.gif

I am a bit worried my subscription is still active on your site?
06-09-2018 02:44 PM
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Zervox Offline
Member

Post: #2
RE: Subscription cancellation and uninstallation question?
it will automatically be disabled after you have cancelled the paypal agreement and the current period runs out.
(This post was last modified: 06-09-2018 07:09 PM by Zervox.)
06-09-2018 07:07 PM
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SomeT Offline
Member

Post: #3
RE: Subscription cancellation and uninstallation question?
Ok thanks.
06-09-2018 07:14 PM
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Esenthel Online
Administrator

Post: #4
RE: Subscription cancellation and uninstallation question?
The check box is for the buy button, for making new purchases.
06-09-2018 11:17 PM
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