About Store Forum Documentation Contact
Donations:
309$/mo



Post Reply 
Game Crash on start for soime user (redist missing?)
Author Message
SamNainocard Offline
Member

Post: #1
Game Crash on start for soime user (redist missing?)
Hi.
I recently released the game but some user it crashes on start with Windows error report. So I wonder what possibly cause this.

Quote:launch crash windows 7 x64
when launch any version (32/64) insta crash of game
https://imgur.com/a/dgMN6A4

framework 4.5.2 / 4.7.2
VC++: 2005(64/32), 2008(64/32), 2010(64/32), 2012(64/32), 2013(64/32), 2017(64/32)
XNA Framework installed

any help?
all my friends with that programms start withour any problems, but i insta crash this. -_-

I5 2500
GTX 460
8GB RAM

Is this Windows related or missing redist? (Though I already told this user to download and install DirectX (Update for Windows 7 for x64-based Systems (KB4019990)) but still crash.

Most crashing users are Russia, too.

Thank you in advance!
(This post was last modified: 02-26-2019 10:58 AM by SamNainocard.)
02-25-2019 03:29 PM
Find all posts by this user Quote this message in a reply
Esenthel Offline
Administrator

Post: #2
RE: Game Crash on start for soime user (redist missing?)
Code:
namespace EE{void LogEnable() {extern bool LogInit; LogInit=true;}}
class Test{Test(){LogEnable();}}Test t;
Please include this in your game.
It should enable debug logging. The crash could occur during engine initialization or during your own game codes. For the latter case you could log some events to a text file (LogN function) and see at what stage does the crash occur.
02-27-2019 03:16 AM
Find all posts by this user Quote this message in a reply
SamNainocard Offline
Member

Post: #3
RE: Game Crash on start for soime user (redist missing?)
I will include that in the next build and see what's coming up.
02-28-2019 09:45 AM
Find all posts by this user Quote this message in a reply
SamNainocard Offline
Member

Post: #4
RE: Game Crash on start for soime user (redist missing?)
I just recently pushed the build and here's in the log file of the user that crash.
Code:
CPU.create
TimeClass.create
InitSocket
InitPre
Application.windowCreate
InitSound
InputDevicesClass.create
DirectInput8Create
Keyboard.create
Mouse.create
InitJoypads
Display.create
Display.createDevice
Display.getCaps
DisplayState.create
MainShaderClass.create
RendererClass.rtCreate
InitVtxInd
RendererClass.create
Display.after
GUI.create
I'll edit this if other user crash with different stage.

Edit: Another user also have same crash log (GUI.create)
(This post was last modified: 03-05-2019 05:40 PM by SamNainocard.)
03-05-2019 05:14 PM
Find all posts by this user Quote this message in a reply
Esenthel Offline
Administrator

Post: #5
RE: Game Crash on start for soime user (redist missing?)
I don't see anything suspicious in that stage.
So the best way would be grab the engine source, and run in debug mode. with some source code changes / extra logging.
03-09-2019 09:07 AM
Find all posts by this user Quote this message in a reply
SamNainocard Offline
Member

Post: #6
RE: Game Crash on start for soime user (redist missing?)
Hi,
I push another debug build with logging and the crash come from this function.

Code:
Shader.cpp
D3DC1->VSSetConstantBuffers(SBI_OBJ_MATRIX, 2, buf);

Something to do with DirectX I suppose.
(This post was last modified: 03-12-2019 07:26 PM by SamNainocard.)
03-12-2019 07:26 PM
Find all posts by this user Quote this message in a reply
Esenthel Offline
Administrator

Post: #7
RE: Game Crash on start for soime user (redist missing?)
Thank you very much,
The problem affected DirectX 11 builds, which don't support the DX11.1 extension.
Fix is now uploaded and should work fine.
03-13-2019 05:41 AM
Find all posts by this user Quote this message in a reply
SamNainocard Offline
Member

Post: #8
RE: Game Crash on start for soime user (redist missing?)
Thank you. I confirm those users are no longer crash on start now.
03-14-2019 10:46 AM
Find all posts by this user Quote this message in a reply
Post Reply