(02-19-2014 11:50 PM)Esenthel Wrote:  I would expect better from Apple.

I learned otherwise when I had to drill vent holes through the bottom panel to keep my MBP 17" from overheating. Turns out a clip that prevents the bottom panel from wiggling about broke during shipping. "It's designed that way." Apple responded to both issues.

No, your experience does not surprise me.