AndrewBGS
Member
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License subscription issue
Hi, my subscription keeps auto-checking itself. I already paid 2 monthly subscribes that i DID NOT want. Yesterday I logged in, and un-checked the subscribe box. I restarted my browser, verified it, it was still unchecked.
Today, I wanted to check it again. The subscribe box as ticked. Again. Naturally, I am very unhappy with this. Am I doing something wrong? I want to cancel my monthly subscription, and I did it twice already, but still the payment was made as the tick re-appeared.
Please do something about this.
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01-26-2015 09:27 PM |
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Esenthel
Administrator
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RE: License subscription issue
Hello,
The checkbox allows you to select whether you want to purchase a recurring license, or one-off license (for 1 month only), it affects only new purchases, it is next to the buy button and affects only the buy button.
If you want to cancel a subscription, you need to go to the PayPal website.
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01-27-2015 03:48 AM |
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