Game Crash on start for soime user (redist missing?)

SamNainocard · 02-25-2019 03:29 PM

Hi.
I recently released the game but some user it crashes on start with Windows error report. So I wonder what possibly cause this.

Quote:launch crash windows 7 x64
when launch any version (32/64) insta crash of game
https://imgur.com/a/dgMN6A4

framework 4.5.2 / 4.7.2
VC++: 2005(64/32), 2008(64/32), 2010(64/32), 2012(64/32), 2013(64/32), 2017(64/32)
XNA Framework installed

any help?
all my friends with that programms start withour any problems, but i insta crash this. -_-

I5 2500
GTX 460
8GB RAM

Is this Windows related or missing redist? (Though I already told this user to download and install DirectX (Update for Windows 7 for x64-based Systems (KB4019990)) but still crash.

Most crashing users are Russia, too.

Thank you in advance!

**Esenthel** · 02-27-2019 03:16 AM

Code:

namespace EE{void LogEnable() {extern bool LogInit; LogInit=true;}}

class Test{Test(){LogEnable();}}Test t;

Please include this in your game.
It should enable debug logging. The crash could occur during engine initialization or during your own game codes. For the latter case you could log some events to a text file (LogN function) and see at what stage does the crash occur.

SamNainocard · 02-28-2019 09:45 AM

I will include that in the next build and see what's coming up.

SamNainocard · 03-05-2019 05:14 PM

I just recently pushed the build and here's in the log file of the user that crash.

Code:

CPU.create

TimeClass.create

InitSocket

InitPre

Application.windowCreate

InitSound

InputDevicesClass.create

DirectInput8Create

Keyboard.create

Mouse.create

InitJoypads

Display.create

Display.createDevice

Display.getCaps

DisplayState.create

MainShaderClass.create

RendererClass.rtCreate

InitVtxInd

RendererClass.create

Display.after

GUI.create

I'll edit this if other user crash with different stage.

Edit: Another user also have same crash log (GUI.create)

**Esenthel** · 03-09-2019 09:07 AM

I don't see anything suspicious in that stage.
So the best way would be grab the engine source, and run in debug mode. with some source code changes / extra logging.

SamNainocard · 03-12-2019 07:26 PM

Hi,
I push another debug build with logging and the crash come from this function.

Code:

Shader.cpp

D3DC1->VSSetConstantBuffers(SBI_OBJ_MATRIX, 2, buf);

Something to do with DirectX I suppose.

**Esenthel** · 03-13-2019 05:41 AM

Thank you very much,
The problem affected DirectX 11 builds, which don't support the DX11.1 extension.
Fix is now uploaded and should work fine.

SamNainocard · 03-14-2019 10:46 AM

Thank you. I confirm those users are no longer crash on start now.

Game Crash on start for soime user (redist missing?)
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