About Store Forum Documentation Contact



Post Reply 
[SOLVED] Linux installation failure: error downloading file "Sound Stream.h"
Author Message
titant Offline
Member

Post: #1
[SOLVED] Linux installation failure: error downloading file "Sound Stream.h"
Hello!

Steps to reproduce:
1) ubuntu, all packages installed (info from the installation guide), plenty of disk space
2) run linux installer
3) the installer runs for some time and then fails with the message attached
   

4) restarts of the installation program do not help (a very sad smiley)

"Sound Stream.h"? Spaces in the filename?
(This post was last modified: 11-12-2024 10:32 PM by titant.)
11-11-2024 12:44 AM
Find all posts by this user Quote this message in a reply
Esenthel Offline
Administrator

Post: #2
RE: Linux installation failure: error downloading file "Sound Stream.h"
I'm working on a fix, will be available soon.
11-11-2024 03:04 AM
Find all posts by this user Quote this message in a reply
Esenthel Offline
Administrator

Post: #3
RE: Linux installation failure: error downloading file "Sound Stream.h"
I've just updated the engine, please try again.
Need to redownload latest Installer from - https://esenthel.com/?id=store
11-11-2024 07:23 AM
Find all posts by this user Quote this message in a reply
titant Offline
Member

Post: #4
RE: Linux installation failure: error downloading file "Sound Stream.h"
The new installer fails to start (the installer's main window shows for a second and closes) with the following message:
   
11-11-2024 11:34 AM
Find all posts by this user Quote this message in a reply
Esenthel Offline
Administrator

Post: #5
RE: Linux installation failure: error downloading file "Sound Stream.h"
Sorry, it works fine for me, maybe you need some GPU drivers.
11-12-2024 07:16 AM
Find all posts by this user Quote this message in a reply
titant Offline
Member

Post: #6
RE: Linux installation failure: error downloading file "Sound Stream.h"
So the new version of the linux installer must have much more sophisticated graphics than the previous one as the old version launched and copied files without a hitch (except the "Sound Stream.h" file).

I hope my old rig is supported though:

Quote:Linux:
64-bit Linux, Ubuntu 16.04 or newer
GPU supporting OpenGL 3.2 (GeForce 8, Radeon HD 2000, Intel HD 2000 or better)


Quote:$ glxinfo
direct rendering: Yes
server glx vendor string: NVIDIA Corporation
Dedicated video memory: 256 MB
Total available memory: 256 MB
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: GeForce 8600 GT/PCIe/SSE2
OpenGL core profile version string: 3.3.0 NVIDIA 340.108
11-12-2024 10:08 AM
Find all posts by this user Quote this message in a reply
Esenthel Offline
Administrator

Post: #7
RE: Linux installation failure: error downloading file "Sound Stream.h"
Hello,

The problem is because your GPU does not support:
GL_COMPRESSED_RGBA_BPTC_UNORM
GL_COMPRESSED_SRGB_ALPHA_BPTC_UNORM
DXGI_FORMAT_BC7_UNORM
DXGI_FORMAT_BC7_UNORM_SRGB

However you also have a faulty driver that it reports it does support them.

Normally if texture formats are not supported, Engine it will convert to RGBA, but because driver reports wrong support, then engine doesn't do it.

Solution: either get a working driver or get a new GPU.
11-12-2024 05:06 PM
Find all posts by this user Quote this message in a reply
titant Offline
Member

Post: #8
RE: Linux installation failure: error downloading file "Sound Stream.h"
I changed the driver to nouveau and installed the engine.

   

Thanks for your help!
(This post was last modified: 11-12-2024 10:27 PM by titant.)
11-12-2024 10:22 PM
Find all posts by this user Quote this message in a reply
Post Reply